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Terms of service

TERMS OF USE

Last Updated: October 17, 2026

These Terms of Use ("Terms") govern your access to and use of weepyworld.com (the "Site"), operated by WEEPY WORLD LLC ("WEEPY WORLD," "WEEPY," "we," "our," or "us").

Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate our Services.

By accessing the Site or placing an order, you agree to these Terms and the applicable policies referenced herein, subject to your statutory consumer rights.

If you do not agree to these Terms, please discontinue use of the Site.

1. USE OF THE SITE

Our products are intended for individuals ages 15 and older. Purchases must be made by individuals who have reached the legal age of majority in their jurisdiction or by a parent or legal guardian acting on their behalf.

By using the Site, you agree to provide accurate and complete information and to maintain the security of any account credentials associated with your purchases.

You agree not to use the Site for unlawful, fraudulent, unauthorized, or abusive activities.

We reserve the right to refuse service, restrict access, or cancel orders where reasonably necessary to address suspected fraud, abuse, security concerns, or violations of these Terms, subject to applicable law.

2. PRODUCT INFORMATION & LIMITATIONS

WEEPY WORLD creates limited-edition collectible plush charms and randomized blind-box products.

By purchasing our products, you acknowledge that:

  • Blind-box products are randomized. Specific characters cannot be requested or guaranteed unless expressly stated.

  • Duplicate characters and receiving an undesired character are inherent possibilities of randomized purchases and are not considered product defects.

  • Due to the handmade nature of our products, minor variations in stitching, seams, stuffing, shape, symmetry, fur texture or direction, feature placement, color, and finish may occur.

  • Certain components are individually molded, finished, and hand-assembled, resulting in natural manufacturing variations.

  • Product colors, materials, and details may vary slightly from photographs due to lighting, screen settings, and manufacturing tolerances.

  • Our products are intended for ages 15 and older, are marketed as collectibles rather than children's toys, and may contain small parts.

Minor cosmetic variations are generally not considered defects unless they materially affect the product or fail to meet applicable legal standards.

We make reasonable efforts to provide accurate product descriptions, photographs, and inventory information. We reserve the right to modify, discontinue, or update products at any time, subject to applicable obligations for existing orders.

3. ORDERS, PRICING & PAYMENTS

By placing an order, you confirm that the information provided is accurate and complete and that you are authorized to use the selected payment method.

Product prices are displayed in USD unless otherwise indicated. Prices, promotions, and availability may change without notice. Applicable shipping charges, taxes, and other fees will be disclosed during checkout as required by law.

Submitting an order constitutes an offer to purchase. Orders are subject to acceptance, payment authorization, and inventory availability.

We reserve the right to refuse or cancel orders reasonably suspected of fraud, unauthorized activity, pricing errors, or violations of these Terms, subject to applicable law.

If an order is canceled after payment has been collected, any refund legally owed will be issued in accordance with applicable law.

4. SHIPPING & DELIVERY

Shipping and delivery timelines are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur due to production, freight, customs, shipping carriers, weather, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information at checkout.

We are not responsible for delivery failures resulting from incorrect or incomplete customer-provided addresses to the extent permitted by applicable law.

For packages marked delivered but reported missing, we may request additional information or assistance with a carrier investigation.

Risk of loss or damage transfers to the customer upon delivery to the customer or an authorized recipient, except where otherwise permitted by applicable law.

Nothing in this section limits mandatory consumer rights concerning delivery, loss, damage, or delayed fulfillment.

For additional information, please review our Shipping Policy.

5. RETURNS, REFUNDS & EXCHANGES

Due to the collectible and randomized nature of our products, ALL SALES ARE FINAL, EXCEPT WHERE OTHERWISE REQUIRED BY APPLICABLE LAW.

We do not offer discretionary returns, exchanges, cancellations, or refunds for:

  • Change of mind or personal preference.

  • Duplicate or undesired blind-box characters.

  • Collector dissatisfaction.

  • Minor cosmetic or manufacturing variations.

  • Opened or unopened packaging.

If an item arrives significantly damaged or defective, please contact info@weepyworld.com within 48 hours of delivery, with your order number and clear photographs of the issue, so we can review your claim promptly.

This requested reporting period does not limit any statutory consumer rights or remedies.

For claims outside applicable statutory remedies, approved replacements are offered at our discretion and are subject to inventory availability. The same randomized character cannot always be guaranteed.

Nothing in these Terms excludes or restricts mandatory rights concerning defective, damaged, or nonconforming products.

Please review our Return & Refund Policy for complete details.

6. EU & UK RIGHT OF WITHDRAWAL

Customers in the European Union and United Kingdom may have a statutory right to withdraw from eligible online purchases within 14 days of receiving their order, in accordance with applicable consumer protection laws.

These rights apply regardless of our general All Sales Final policy.

For information about eligibility, withdrawal procedures, return shipping responsibilities, and applicable refunds, please review our EU & UK Right of Withdrawal Policy.

Nothing in these Terms limits or excludes mandatory statutory withdrawal or consumer protection rights.

7. PREORDERS

All preorders are final sale and non-refundable, except where otherwise required by applicable law.

By purchasing a preorder, you acknowledge that:

  • Products may not be immediately available for shipment.

  • Estimated shipping and delivery timelines may change.

  • Production, freight, customs, carrier, or fulfillment delays may occur.

  • Updated fulfillment estimates may be communicated when appropriate.

Estimated timelines do not override applicable statutory requirements concerning delivery, cancellation, refunds, or withdrawal rights.

8. INTELLECTUAL PROPERTY

All original artwork, characters, illustrations, photographs, product designs, logos, trademarks, text, graphics, and other proprietary content displayed on the Site are owned by or licensed to WEEPY WORLD and are protected by applicable intellectual property laws.

Purchasing a product does not grant ownership of or licensing rights to any underlying intellectual property.

You may not reproduce, distribute, modify, sell, commercially exploit, or otherwise use our protected content without prior written authorization, except where permitted by applicable law.

All rights not expressly granted are reserved.

9. PROHIBITED CONDUCT

You may not:

  • Scrape, hack, disrupt, or interfere with the Site or its security.

  • Use unauthorized bots, automated purchasing tools, or software to manipulate inventory availability.

  • Attempt unauthorized access to accounts, systems, or customer information.

  • Misrepresent your affiliation with WEEPY WORLD.

  • Copy, reproduce, or commercially exploit Site content without authorization.

  • Submit fraudulent transactions or abuse promotional offers.

  • Transmit malicious code, spam, or misleading information.

We reserve the right to investigate suspected violations and take reasonable action, including restricting access, canceling affected orders, or suspending accounts, subject to applicable law.

10. THIRD-PARTY SERVICES & SHOPIFY

Our online store is powered by Shopify and may incorporate services provided by third parties, including payment processors, shipping carriers, analytics providers, and other business partners.

Purchases made through our Site are transactions between the customer and WEEPY WORLD. Shopify provides ecommerce infrastructure but is not the seller of our products.

Third-party websites, tools, or services may be subject to their own terms and privacy policies.

To the extent permitted by applicable law, WEEPY WORLD is not responsible for the independent practices or content of third-party websites outside our control.

Nothing in this section limits our obligations to customers under applicable consumer protection laws.

11. CUSTOMER REVIEWS & FEEDBACK

By voluntarily submitting reviews, photographs, comments, suggestions, or other content to WEEPY WORLD, you grant us a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, and use that content in connection with our business, products, website, and marketing, subject to applicable law.

You confirm that you have the necessary rights to submit the content and that it does not infringe the rights of others.

We reserve the right to moderate or remove content that is fraudulent, unlawful, abusive, misleading, or otherwise violates these Terms, subject to applicable law.

We are not obligated to publish every submission.

12. PRIVACY

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our Services, you acknowledge that you have been provided with our Privacy Policy.

Where required by applicable law, we obtain consent for certain processing activities, including non-essential tracking technologies.

13. DISCLAIMER OF WARRANTIES

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, the Site and its features are provided on an "as is" and "as available" basis to the extent permitted by applicable law.

We do not guarantee that access to the Site will be uninterrupted, error-free, or free from technical disruptions.

Except where prohibited by applicable law, we disclaim warranties not expressly provided by us or required by law.

Nothing in this section excludes or limits mandatory consumer warranties, guarantees, or statutory rights relating to purchased products.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, WEEPY WORLD and its affiliates, officers, employees, agents, and service providers shall not be liable for indirect, incidental, special, or consequential damages arising from use of the Site or products.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted, including liability for fraud, personal injury caused by negligence where applicable, or mandatory consumer protection obligations.

Nothing in this section limits statutory rights or remedies for defective, damaged, or nonconforming products.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless WEEPY WORLD and its officers, employees, and agents from third-party claims, losses, or reasonable expenses arising directly from your unlawful use of the Site, infringement of third-party rights, or material violations of these Terms.

This provision does not apply to claims arising from WEEPY WORLD's own unlawful conduct or negligence and does not limit mandatory consumer rights.

16. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.

Subject to applicable consumer protection laws, disputes arising from these Terms shall be brought before courts of competent jurisdiction in Los Angeles County, California.

For consumers residing outside the United States, nothing in this section deprives you of mandatory consumer protections or rights to bring proceedings in courts available to you under applicable law.

17. TERMINATION

We reserve the right to restrict, suspend, or terminate access to the Site where reasonably necessary due to violations of these Terms, suspected fraud, abuse, or security concerns.

Termination does not eliminate obligations or rights arising from completed purchases or otherwise required by applicable law.

18. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be limited or severed to the extent necessary without affecting the validity of the remaining provisions.

Nothing in these Terms overrides mandatory consumer protection laws.

19. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our business operations, products, Services, or legal requirements.

Revised Terms will be posted on this page with an updated effective date.

Material changes will be communicated where required by applicable law.

Changes will not retroactively alter completed purchase agreements where prohibited by applicable law.

Continued use of the Site after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

20. CONTACT INFORMATION

For questions regarding these Terms, please contact:

WEEPY WORLD LLC

Email: info@weepyworld.com

7190 Sunset Blvd #1416
Los Angeles, CA 90046
United States